Accent Mobile Music

316.687.1221 - PO Box 794 - Wichita, KS 67201

Frequently Asked Questions

 

This is the list of questions we get asked most frequently. In addition to giving you a better look at how we do business, it also serves as a worthwhile comparison chart for other DJs you may be considering. If any of your questions aren't answered below please don't hesitate to contact us.

 

 

 

Who will be my DJ?
It is important that you have the right DJ for your special event. Our DJs are all passionate about music and the atmosphere they help create with it. Based on information we gather from you, we will provide you with a DJ who is professional and suited for your event. Of course, you are welcome to request a specific DJ, based on availability.

 

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What type of music can I expect the DJ to play?
Our DJs have thousands of song titles to choose from and have experience playing many different types of music for all kinds of events. Well before your event date, we will ask you to complete a reception planner, either on a form or using our online database. The DJ will then play these songs along with others that are in accordance with your choices and are appropriate for the crowd and also fit the type of atmosphere you are trying to create. The DJ will take requests from your guests and can also play any music provided on CD that might not be found on our list.

 

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How do I choose songs?
The easiest way is to look over our music list in the Music section of our website. We encourage you to select approximately 10-20 songs that are representative of the event, are somewhat diverse in nature, and songs you would like to hear at designated times or special transitional periods of your event. You are welcome to request a pre-determined order or specific time in which the D.J. plays these songs. For certain events, such as weddings, additional and more detailed information may be necessary. We will make every effort to provide you with any songs you request that are not found on our music list. You may also provide us with your selections on CD.

 

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Should we meet to discuss or coordinate my event?
Although not necessary, a casual meeting is a great opportunity for you to learn more about our services and to make sure you are comfortable using us for your special event. We recommend you meet with your DJ, at our office or another location that is convenient for you, to discuss your event in further detail and address any questions or concerns you might have. This is also a great time to go over our music list and discuss any selections. In any case, we will follow up with you one week prior to your scheduled event in order to review and discuss any last minute details.

 

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Do you have a referral list?
No, we do not have a set referral list that we "freely" make available. Upon request, we will provide you with the contact information of 3 to 5 recent clients that relate to your specific event. We can also provide you with copies of letters or e-mails from similar clients that have been gracious enough to send us their positive feedback. Our clients place a certain degree of trust in us. Please be sure to respect their privacy when following up with them. Clients may also request that their contact information not be disclosed to anyone.

 

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Do you provide any additional services?
Yes, we have a small discreet music system available for ceremony music. For larger events we can also provide additional speakers, lighting and video entertainment. Please see our Pricing and Services section for more details. Additional fees apply.

 

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What are your payment policies?
Like most D.J. companies, we also book our DJs on a first come first serve basis. In order for us to hold your date, we require an initial deposit of $50. Deposits are requested at the time of booking or by the "Response Date" stated in the cover letter mailed out with the Performance Agreement. Total payment is due one week prior to your event. Payments can be made with cash, personal check, Visa, Master Card, Discover, or American Express.

 

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Are you Licensed and Insured?
Yes, we have the necessary city and state licenses, along with a company tax identification number filed with the IRS. We have extensive liability coverage and workers compensation insurance.

 

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Do you require a contract?
Yes, a formal agreement protects both parties' interests and represents a commitment to your event. Our contract is referred to as the "Performance Agreement" and must be signed by the person in charge of the event or an officer of the organization paying for the event.

 

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What is your cancellation policy?
If for some unfortunate reason you must cancel less than 60 days prior to the event, your deposit will be forfeited. You may avoid forfeiture of the deposit by signing a new Performance Agreement for a substitute engagement performed within one year's time. Rescheduling for events canceled due to inclement weather shall be accommodated whenever possible. All rescheduled events are subject to availability.

 

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Is setup time included in your price?

You never have to pay for setup or takedown time. We typically arrive almost an hour prior to your scheduled start time and will be set up long before your first guest arrives. But it's on our own time! The same applies for takedown time after your event.

 

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How much time will the DJ need to setup and will I need to provide anything?
The DJ should be able to enter the facility or event site two hours before the event is scheduled to begin. This ensures that the music begins on time and that any last minute requests or program changes can be accommodated. Depending on the event, setup will take an hour and a half hour to two hours.

 

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What makes your company worth our investment?
Our care and concern for your special event is second only to your own. We are able to bring our experience from over a thousand performances to your one special night. This means we make your vision of the perfect celebration a reality. Our fresh look brings a new definition to "experienced DJ." We've been entertaining for over 10 years; but there is nothing old about our company. Our systems are uniformly sleek and state-of-the-art and of course each DJ is highly polished and energetic. We believe that being a successful disc jockey requires100% musical expertise, 100% customer service satisfaction, and 100% professionalism. The investment you make in our company reflects the expertise and quality we bring to your special event.

 

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Do you take breaks?

Our services are truly uninterrupted and non-stop. From our scheduled start time to our scheduled end time we will never pause to take a break. Much unlike bands that need to stop and rest, we can just keep playing straight through your event!

 

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How loud do you play the music?
One of the greatest complaints of bands and DJs alike is that they play the music too loud. It doesn't have to be that way! During cocktail and dinner hours (if applicable) the speakers will be strategically positioned for even sound coverage throughout the banquet room at a comfortable level. When it's time to dance, the speakers will be repositioned for maximum sound coverage on the dance floor and minimum sound exposure throughout the rest of the banquet room. This means that on the dance floor the music will be at a very comfortable, yet powerful enough level for dancing. Throughout the rest of the room the music will be less predominant and your guests will actually be able to carry on a normal conversation without screaming!

 

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Do you have backup equipment?
Your special event could very well be one of the most memorable days of your life. So we must offer you the highest level of dependability. We keep a complement of essential backup equipment available at all times for all events. If a component were to fail, it could easily be switched, quickly and discreetly, to keep any "down time" to a minimum.

 

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Do you hang any banners or other advertisements?
Absolutely not. We pride ourselves on being elegant. While we appreciate referral business, we feel our services speak for themselves. We will not hang any banners, logos, or signs on our equipment. Nor will we put any advertisements on the dinner tables. The extent of our "advertising" is an unobtrusive stack of business cards next to our equipment so guests can easily take a card without interrupting the DJ.

 

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How interactive are your DJs?
A very familiar question! Often times when a prospective customer is looking for the perfect DJ they search for one who fits the level of interaction they're looking for, whether it be conservative or outgoing. We actually let you decide how much interaction you would like. We can be conservative, outgoing, or anywhere in between. By default, we're only as interactive as necessary to keep your guests having a good time on the dance floor. In any case, you'll never hear one of our DJs yelling, screaming, or even singing over the microphone. Even at our most outgoing level, we still remain totally professional and never steal the spotlight!

 

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Can we meet the actual DJ before booking?
This is a very understandable concern. We, too, have heard horror stories from people who went to see a particular DJ and then got a completely different and absolutely horrible DJ at their event. Fortunately, our team of dedicated professionals have been entertaining for several years and are committed to making your event a success.

From performance to equipment, all of our DJs and systems are virtually identical. Our systems and music libraries are effectively alike and our DJs are all in the same age group. Typically DJs are assigned, as events are booked. From that point, you can work with your specific DJ every step of the way, having plenty of opportunity to share with him exactly how you'd like your event to proceed. Have peace of mind because never will a complete stranger show up at your event!

 

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How far will you travel? 
We will perform in Wichita and the surrounding area at no additional charge. For locations outside a 50-mile radius of Wichita, we have a travel fee beginning at $50.

 

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Is tipping/gratuity expected from the DJ? 
By no means is tipping/gratuity mandatory or expected. We charge a professional rate for a professional service. This means you won't see a tip jar on our table. If at the end of the night you feel the DJ has surpassed your expectations and you want to tip him, we would accept it as the utmost compliment. But you're under no obligation to do so.

 

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Should we feed the DJ? 
One of our most popular questions! The answer is that it is completely up to you. With setup and takedown time, we'll often be at your event for nearly 8 hours. Our only request is that you let us know either way ahead of time. This way we can stop and pick something up along the way, if necessary. If you choose to provide a meal for the DJ, we'd greatly appreciate it. We suggest not including us in your count since usually at least one guest doesn't show. But don't worry if you're working on a tight budget because there is no meal clause of any kind in our contract!

 

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How early should we book? 
Simply put...the sooner the better! Some of the most popular dates can and do book as early as one year in advance. Our suggestion is to be prepared to sign a contract as early as 8-12 months before. Depending on availability some dates remain open until the month before. So if you're planning an event for next month, it's worth it to check our availability. If you're just starting your planning, try to make your final decision as soon as possible to ensure our availability.

 

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Are your rates negotiable through price matching or other discounts?
Our rates are based on our cost of doing business as well as the value we place on the job. We take all events seriously and attend to each in a professional manner. We're confident you will find our prices to be exceptionally competitive. If our prices are a bit more than you planned to spend, just remember the old saying "you get what you pay for." When you book our services you're not only paying for incredible DJ entertainment, you're paying for peace of mind.

 

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